Whether you manage a small business or are part of a huge enterprise, using AI tools can help to speed up processes, reduce the need for human input (and the chance of human error), and make work more enjoyable for everyone involved.
How? Artificial intelligence can automate certain tasks, from customer emails and live chat to meeting scheduling, and even content creation! It can also help with data analysis, helping you to make informed decisions to skyrocket your business.
Let's take a look at the nine best AI tools for businesses small and large.
Small businesses can use AI in a range of areas, including customer service, marketing, operations, and even HR! By using AI tools within your business to automate tasks and processes, you and your team have more time to focus on the more important, impactful, and interesting parts of the job.
AI tools perform certain tasks much quicker than a human could, which means you can save money on hiring. And because you and your team will be spending less time on repetitive tasks, and more time on the interesting stuff, staff retention will likely improve, saving you the costs associated with recruiting and training new team members.
With AI, there's also less chance of human error, which means less time and money spent correcting mistakes.
1. Zapier - for automating tasks
Zapier is a workflow automation platform that seamlessly connects all the apps you use. It supports more than 5,000 apps, so you name it, and chances are they support it! Linking all your apps together means that data is automatically transferred between them (with the help of AI for speed and efficiency), and you can set up 'Zaps' so that when something happens, it triggers another action in another app.
Examples of how it could help your business include:
Generating leads and turning them into sales
Streamlining your business operations
Delivering seamless service to your customers
Thanks to AI, you can build workflow processes faster, innovate quickly, and move your business forward!
2. Hotjar - for understanding user behavior
Hotjar is a behavioral analytics tool that provides valuable insights into how users interact with your website. With Hotjar, you can identify problems with the online user journey by tracking mouse movements and clicks, and use these AI learnings to improve customer experience and increase conversion rates.
3. Drift - for connecting with customers via live chat
Drift is another brilliant AI tool for small businesses and large enterprises alike. It offers an AI-powered live chat service so that you can engage website visitors with specific messages on different pages. You can quickly qualify customer interest, share useful content, and even schedule a meeting with your sales team!
By engaging prospective customers, you increase your chances of converting them, and thanks to AI it's possible to do this without using any of your team's resources!
4. Calendly - for scheduling meetings
When prospects, clients, or candidates express interest, there's no time to waste. Avoid missed opportunities by automatically qualifying website visitors and making it easy for them to book a meeting right away with Calendly. Calendly is an AI-powered scheduling platform that can be built into your website. It integrates with your calendar so that it only offers meeting times that work, and it can even send out pre-call email questionnaires, confirmation texts and post-call follow-up links.
These templates and workflows increase engagement and ensure consistent, professional communications with your customers and candidates. And you can use it for booking internal meetings too!
5. Transcribe - for generating meeting notes
When important meetings are underway, there's little more distracting than having to take notes - or someone else taking notes - throughout. The solution? Record the meeting, then use Transcribe to generate notes for you. Transcribe is an AI-powered transcription tool that turns your audio and video files into text within minutes of your meeting ending.
You'll receive a text document that you can quickly skim read and search for key moments in the meeting. Edit the text to create a bulleted list of actionable points, export it in your preferred file format, and share it as required with colleagues and clients.
6. Jasper - for content creation
Jasper is an AI content generator that helps you and your team break through creative blocks to create original written content at scale. It uses artificial intelligence to generate written content for your business in just a few minutes - no matter your need!
There are more than 50 templates to choose from, covering blog posts, marketing copy, press releases, emails, Facebook ads, Google ads, SEO meta data, and more, so how you choose to use it is up to you.
7. Textio - for better recruitment
Another excellent AI business tool, but this time specifically for your recruitment, Textio analyzes the language in your job listings to identify any hidden social bias. That bias might be based on gender, age, and ability. It then recommends how to fix it, to help you expand your talent pool, attracting candidates from a more varied background.
With Textio you can quickly optimize job posts, as well as emails, social posts, and brand content, saving you time while improving how you recruit.
8. Time Doctor - for generating timesheets
Time Doctor is a time-tracking tool that helps you to understand how your team spends their time. Rather than using it ominously as a means of keeping track of your employees, Time Doctor can be used to reduce admin time by automatically generating timesheets, helping you bill your clients, and automating payroll.
9. Grammarly - best AI tool for reviewing your writing
Grammarly is another great AI tool for applying business-wide. Ensure all written content that's ever sent, published, or shared by your employees is accurate and error-free by providing the means for a thorough spelling, grammar, and punctuation check on every document.
From emails and social posts to website copy and blog posts, Grammarly will make sure your business oozes professionality from every angle.
I hope you've enjoyed learning about the best AI tools for business and how they could benefit you and your team. If you'd like to see for yourself how Transcribe can help with automatically generating your meeting notes, download our app or launch our online editor to get started.
Written By Katie Garrett
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