The 9 best AI tools for businesses in 2025

Whether you're leading a startup or managing operations at a global enterprise, AI is reshaping the way businesses of all sizes work. From automating repetitive tasks and improving customer communication to creating content and unlocking insights, AI tools can help you work smarter, faster, and with fewer errors.

In this article, we'll share nine of the best AI tools that businesses of all sizes can use to boost productivity, make better decisions, and free up teams to focus on more rewarding parts of their job.

Jump to:

• 1. Zapier - for automating tasks and workflows

• 2. Hotjar - for understanding user behavior

• 3. Drift - for AI-powered live chat

• 4. Calendly - for scheduling meetings

• 5. Transcribe - for generating meeting notes

• 6. Jasper - for AI content creation

• 7. Textio - for AI-powered recruitment

• 8. Notion AI - for project & task management

• 9. Grammarly - best AI tool for reviewing your writing

1. Zapier - for automating tasks and workflows

Zapier is a powerful automation platform that seamlessly connects all the apps you use. It supports more than 5,000 apps, from CRMs and email platforms to spreadsheets and project management tools. You name it - chances are they support it!

Linking all your apps together means that data is automatically transferred between them, and you can set up custom workflows - called Zaps - that trigger actions whenever certain conditions are met.

For example, Zapier can help your business:

• Capture leads and add them to your CRM

• Sync customer support tickets between your helpdesk and project management tools

• Generate and share reports automatically across your team

• Trigger onboarding emails and documents when a new employee is added

Thanks to AI, you can build workflow processes faster, innovate quickly, and move your business forward!

Discover more of the best workflow automation apps to transform your ways of working.

2. Hotjar - for understanding user behavior

Hotjar is a behavioral analytics tool that helps you see exactly how users interact with your website through heatmaps, session recordings, and AI-powered behavior insights. By tracking actions like clicks, scrolls, and navigation patterns, you can uncover friction points in your customer journey, identify areas for improvement, and optimize your site for better conversion rates. It gives you all the insights you need to make smarter, data-driven decisions.

3. Drift - for AI-powered live chat

Drift (now part of Salesloft) is another brilliant AI tool for small businesses and large enterprises alike. It offers an AI-powered live chat service so that you can connect with website visitors in real time as they browse your site. Its intelligent chatbots can qualify leads, share personalized content, and even schedule meetings with your sales team.

By engaging prospective customers while they browse, you can boost conversions and shorten sales cycles. And thanks to AI, you can do all this without using any of your team's resources!

4. Calendly - for scheduling meetings

Calendly makes it easy to schedule meetings without endless back-and-forth. This AI-powered scheduling tool integrates directly with your calendar so that it only offers time slots that work for you, helping clients, candidates, and colleagues to book meetings in seconds. You can also automate pre-call questionnaires, confirmation emails, and follow-up messages to ensure every interaction feels smooth and professional.

Whether you're booking sales calls, interviews, or internal meetings, Calendly helps you stay organized and deliver a seamless experience.

5. Transcribe - for generating meeting notes

Transcribe takes the hassle out of capturing meeting notes by automatically turning your meeting recordings into accurate, searchable transcripts. Within minutes, you'll have a text document you can quickly review, search for key moments, and share with your team.

Whether you need to create action points, draft a client summary, or keep a detailed record for future reference, Transcribe makes it easy to document and distribute meeting insights - saving time and improving collaboration.

Learn more about how AI transcription helps boost productivity at work.

6. Jasper - for content creation

Jasper is an AI content generator that helps you and your team break through creative blocks to create original written content quickly and at scale. Whether you need blog posts, marketing copy, sales emails, press releases, Facebook ads, Google ads, SEO meta data - the list goes on - Jasper's AI-powered platform offers over 50 templates to suit your needs.

7. Textio - for more inclusive recruitment

Textio helps businesses improve their recruitment process by identifying and removing hidden bias from job descriptions. Using AI, it analyzes your language for subtle patterns related to gender, age, ability, and other factors, then suggests improvements to make your listings more inclusive and appealing to a wider talent pool.

Beyond job posts, Textio can also help you optimize recruiting emails, social posts, and brand content, saving you time while improving how you recruit.

8. Asana - for project and task management

Asana is a popular project management tool with built-in AI to help teams work more efficiently towards their goals. Its AI-powered tools can automatically generate task lists, suggest next steps, adjust project timelines, and flag potential risks - helping you keep projects on track with less manual effort.

Whether you're coordinating campaigns, managing client work, or running internal projects, Asana's AI makes it easier to focus on priorities, avoid bottlenecks, and keep everything moving forward.

9. Grammarly - best AI tool for reviewing your writing

Grammarly helps businesses maintain clear, polished, and professional communication across all written content. Its AI-powered writing assistant checks spelling, grammar, and punctuation, but also offers suggestions to improve tone, clarity, and style - helping your team write with confidence.

From emails and proposals to social posts and website copy, Grammarly ensures that everything your business publishes is accurate, on-brand, and professional.

Ready to use AI in your business?

I hope you've enjoyed learning about the best AI tools for businesses and how they could benefit you and your team. For more ways to use AI to your advantage, check out our list of the best AI tools to boost productivity.

Or if you'd like to see for yourself how Transcribe can help with automatically generating your meeting notes, download our app or launch our online editor.