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A transcription is a written version of something that is otherwise in the format of speech/audio.

Transcription is the process of converting speech to text.

Transcription services convert speech to text, saving you time so you can focus on other tasks! You’ll receive a written version of your audio or video file, which you can then proofread, amend and share with colleagues.

Video transcription is the process of converting a video file into a text file. That might be a conference call recording that you want to make notes on, a video that you want to add subtitles to for accessibility purposes, or an interview that you want to turn into a written article.

To get a video call transcription, you’ve need to record the call. Once you’ve finished the video call, download the recording, upload it to Transcribe, and we’ll create the transcription for you using our automated transcription software.

You can read our blog with detailed explanations: Read more →

To trancribe Zoom video calls please read futher for additional options and details

We are using Top Notch AI technology to do the task. Our AI transcription service means you get incredibly fast, high quality transcriptions at the lowest possible price.

Up to 10-15 minutes, depending on audio duration.

Audio: .mp3, .wav, .m4a
Video: .m4v, .mp4, .mov, .avi

Audio: .mp3
Video: .mov, .avi

Online editor: files up to 300Mb are supported.
iOS App: there is no limit on file size.

You can read our blog with general explanations: Read more →

Or get detailed setup explanations: Read more →

Once you’ve set up Zoom integration, simply record your Zoom meetings and webinars. They’ll automatically be saved to the cloud, and Transcribe will be able to transcribe these recordings. All you need to do is select the language of the recording, then leave the rest to us!

You can read our blog with detailed explanations: Read more →

It depends on Zoom record processing, time may vary from several minutes up to hour.

Yes. You will need to download it as video file first.

Yes. You will need to download it as video file first.

You will need to convert it to one of the supported format first, using specialized tool for your uncommon format or any third party/online converter.

Transcribing requires time on your account. Each 10 minutes long file will consume 10 minutes from your account. You can purchase additional time in two packets:
1) 1 Hour: $4.99
2) 10 hours: $29.99

You can read our blog with detailed explanations: Read more →

Pro plan (subscription) gives you 5 hours of server based transcription time per month (so if you need more hours you can buy them the usual way) and unlimited transcription time for realtime voice recorder transcriptions.

These hours are added to your account automatically, every month. The time credits roll over to the next period, all the time credits you have on the account stay with you until used.

What else the Pro plan offers you:
● Best transcription accuracy - we use more sophisticated translation models for our subscribers.
● Unlimited real-time transcription via voice recording in the app.
● Ability to export transcriptions to a number of popular formats (like MS Word, Docx, SRT, etc)
● Your files won’t get deleted from server 2 weeks after uploading
● Ability to edit transcriptions in web browser.

Business plan gives you 30 hours of server based transcription time per month, additional collaboration features (via Teams) and all PRO features for you and your team members.

Yes, you can. All your time will stay with you even after subscription cancellation.

iOS App: You can cancel the subscription in the app settings -> Transcribe Pro -> Manage Subscription. Look for our app in the list and cancel the subscription.
Or refer to this guide on how to cancel a subscription on iOS:
● https://www.youtube.com/watch?v=9hsHiyfQQQk
● https://support.apple.com/en-us/HT202039

We offer corporate discounts if you require more than 100 hours of transcription time. If this applies to you, please get in touch to discuss how we can help you.

It depends on the purchase:
● First look in your email inbox. Receipts automatically sent to email used during purchase.
● For web editor purchases: receipt can be also found at Balance popup.
● For web editor purchases: invoice can be also found at Balance popup. Please note: Invoices available for a limited set of cases: subscription purchases, business unit purchases
● For Apple purchases: visit Apple help center for detailed instructions: Read more →

We take the privacy & security of your personal information very seriously:
● All transcriptions are automatic, so no human being hears them.
● All transcriptions and audio files are anonymized, so there's no way to identify ownership.
● We do not collect any confidentional information in general.

We take the privacy & security of your personal information very seriously:
● All transcriptions are automatic, so no human being hears them.
● All transcriptions and audio files are anonymized, so there's no way to identify ownership.
● Your files in the cloud are protected by the top-notch security measures provided by Google.